American Airlines Enhances Onboard Experience for Summer Travel

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98 shares, 159 points
by Donald Wood
Last updated: 10:35 AM ET, Fri June 9, 2023

American Airlines announced plans to elevate the passenger experience
this summer through improved food offerings, better connectivity and new
entertainment options.

Travelers flying on American’s transcontinental Flagship
service will have a new premium entree option, the Plant-Based Bulgogi Noodle
Bowl. Customers flying in premium cabins to Europe from Chicago’s O’Hare
International Airport can also enjoy dishes from Avli on the Park.

In addition, the airline’s Buy on Board program received a
summer refresh, with a Fruit and Cheese Plate and Breakfast Bag launching for Main
Cabin passengers this month. 

As for high-speed Wi-Fi connectivity, American revealed passengers
would have access to the internet connection on more aircraft than any other
carrier, and T-Mobile customers will be able to use the service for free by
July.

“Our customers are the inspiration behind everything we do,
and American is committed to consistently deliver a world-class experience for
them,” Vice President Kim Cisek said. 

“We know customers want a convenient travel experience
throughout their journey on American and to arrive at their destination
satisfied and ready to explore, a focus we keep in mind when refreshing and
creating new experiences for them to enjoy on the ground and in the skies,” Cisek
continued.

The fast and reliable Wi-Fi will make the airline the only
carrier in the U.S. to offer 100 percent mainline aircraft with video streaming
capabilities. To capitalize on the technology, American will provide new
options to watch, read or learn while inflight, coming each month.

American is celebrating Pride Month by offering an
entertainment channel featuring top LGBTQ+ talent in the entertainment
industry. The airline is also bringing new content to the American Black Film
Festival channel.

As part of American’s partnership with Apple TV+, the
carrier will offer new subscribers two free months to continue watching Apple
Originals discovered during their flights, which adds even more value to customers.


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